How to Check SHA Status 2026: Step-by-Step Guide

Kenyans enrolled under the Social Health Authority (SHA) can check their current healthcare coverage status online using their National ID number or CR number.

The official SHA eligibility portal provides a “Check Your Coverage Status” service that allows members to confirm their coverage details.

How to check your SHA status online

Follow these steps:

1. Visit the official SHA Coverage Status portal.
   SHA Coverage Status Portal
2. Select your identification type.
3. Enter your National ID number or CR number.
4. Click Check.
5. Your SHA coverage information will be displayed.

The official portal specifically states that either a National ID number or CR number can be used to search for coverage status.

How to check SHA status using your phone

Kenyans can also access SHA services through the *147# USSD platform. The Ministry of Health has previously confirmed the operationalisation of *147# to facilitate access to SHA services.

Dial:

*147#

Then follow the prompts provided on your phone.

What can you confirm?

Checking your SHA status can help you establish whether your registration and coverage information is reflected in the SHA system before seeking healthcare services.

SHA continues to expand its digital systems as part of Kenya’s Universal Health Coverage reforms. As of June 2026, the Ministry of Health reported that 31.39 million Kenyans had registered with SHA, with more than 11,000 health facilities contracted under the scheme.

What if your SHA details are not showing?

If your details do not appear or you experience difficulties accessing SHA services, you can use the official SHA channels for assistance. The Ministry of Health has also encouraged Kenyans to use *147# to access SHA-related services and report issues.

Important: Always use official SHA or government platforms when checking your health coverage information and avoid sharing your ID number or OTP with third parties.