Unsafe chargers raise new concerns for Kenya’s smartphone users

The growing dependence on smartphones is putting greater attention on the quality and safety of chargers and other power accessories, with technology companies warning consumers about the risks of relying on poor-quality products.

The proliferation of low-cost third-party chargers and cables has created a wide range of options for consumers, but concerns over overheating, premature failure and potential damage to devices are increasing demand for certified and quality-assured accessories.

Anker, a global consumer electronics brand, says its charging products incorporate technology that monitors temperature and regulates charging.

Anker Kenya Country Manager John Kiprotich, said consumers risk damaging their devices by using poor-quality charging accessories.

He said Anker’s charging technology monitors the temperature of both the charger and connected device, with the aim of managing heat during charging.

The company says the technology is part of its wider focus on producing safer and more durable charging accessories.

Kenya’s price-sensitive electronics market, however, means many consumers continue to prioritise the cheapest available charger or cable, creating a challenge for established brands seeking to compete on quality.

Anker is seeking to position its charging products around durability, certification and warranty support, including an 18-month warranty on its products.

The company says consumers should consider the longer-term cost of repeatedly replacing cheap accessories against the initial cost of purchasing a higher-quality product.

The growing concern over charger safety also highlights the importance of certification and enforcement in Kenya’s electronics market.

Independent safety experts and regulators, including the Kenya Bureau of Standards, can provide further guidance on the safety standards consumers should look for when purchasing chargers and other electrical accessories.

As smartphones become increasingly central to communication, payments, work and entertainment, the charger is emerging as an important part of the wider device ecosystem—and one where consumers may need to look beyond price when making purchasing decisions.