Martin Nang’ole Confirmed As Nairobi Water MD

The Nairobi City Water and Sewerage Company (NCWSC) has appointed Martin Nang’ole as its substantive Managing Director, ending his tenure in an acting capacity and placing him at the helm of the utility at a time of ongoing reforms.

Nang’ole, who has served as Acting Managing Director since September 2025, previously held the role of ICT Director at the company. During his time in both positions, he has been credited with steering the firm’s digital transformation agenda, overseeing the modernization of key systems aimed at improving operational efficiency, revenue collection and customer experience.

The Board Chairperson, Arnold Karanja, said the appointment followed a competitive and transparent recruitment process.

“Following a comprehensive and transparent recruitment process, the board is pleased to confirm Martin Nang’ole as managing director. His demonstrated leadership, deep institutional knowledge and success in spearheading digital transformation initiatives make him well-suited to lead the company into its next phase,” said Karanja.

He added that the board is confident in Nang’ole’s ability to strengthen service delivery and drive sustainable growth at the utility.

In his acceptance remarks, Nang’ole said he was honored by the board’s confidence and committed to advancing reforms within the company.

“I am deeply honored by the trust placed in me by the board. I remain committed to building on the progress made, leveraging technology and innovation to improve efficiency, enhance customer service and expand access to reliable water and sewerage services for all residents of Nairobi,” he said.

His confirmation comes after what the board described as a rigorous recruitment process, reaffirming confidence in his leadership and track record.

As he takes over substantively, Nang’ole is expected to prioritize reducing water leakages, strengthening financial sustainability, accelerating infrastructure development and deepening digital integration across the company’s operations.

The utility also acknowledged continued support from its shareholder, partners and customers as it seeks to improve water and sewerage services across the capital.